Credit Counselling

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What Is Credit Counselling and How Can It Help You Get Out of Debt?

By FREED India | Jul 21, 2025

Why Credit Counselling Is a Smart Debt Move

Debt is becoming more common than we’d like to admit. And not just the kind you plan for – like a home loan or education loan – but the kind that creeps in slowly. A personal loan here. A couple of credit cards there. Before you know it, you’re juggling EMIs with no real plan.

The numbers back this up. Household debt has surged dramatically in the years after the pandemic, rising from 36.6% of GDP in June 2021 to 40.2% by December 2023 and now sitting at 42.9% as of June 2024.1

That’s not just a statistic. That’s millions of people trying to find their way out of financial quicksand. And that’s where credit counselling can help.

What Is Credit Counselling?

Credit counselling is like financial therapy. It’s a structured service where trained counsellors help you understand your debt situation, create a realistic budget and build a personalised debt relief plan.

Unlike generic financial advice you find online, this is customised to your income, expenses and liabilities. The idea isn’t just to reduce your stress but to give you a way forward.

What Does a Credit Counsellor Actually Do?

  • They go through your income and spending habits
  • Help you list and understand every loan and credit line
  • Identify unnecessary or harmful debt
  • Negotiate with lenders for better terms, where possible
  • Create a plan to close your loans in a structured way

In many cases, they may recommend something called a Debt Management Plan (DMP). This isn’t a shortcut or a hack. It’s a practical roadmap to get your debt under control without resorting to extreme steps.

When Should You Consider Credit Counselling?

If any of these sound familiar, it might be time:

  • You’re making only minimum payments on credit cards
  • You’ve lost track of how many loans you’re paying
  • You’re thinking about taking one loan to repay another
  • You’re regularly missing EMI dates or relying on late fee waivers
  • Your stress around money is impacting sleep, health or relationships

Credit counselling is not just for people in crisis. It’s for anyone who feels like they’re not in control of their financial life.

Will It Hurt Your Credit Score?

This is a common worry. Here’s the truth: getting help doesn’t hurt your score. But some of the actions within a debt plan might have temporary effects, like closing certain accounts or restructuring EMIs.

However, these steps are taken with full transparency and usually with your consent. And over time, the positive impact of reducing debt and paying on time far outweighs the short-term dip.

Most importantly, your credit score doesn’t benefit from staying in denial. A healthy plan – especially one that avoids missed payments – can help you recover faster than trial-and-error decisions.

Credit Counselling vs Debt Settlement

Both terms get used a lot, but they’re different.

  • Credit counselling is about guidance, budgeting and a structured payback.
  • Debt settlement is negotiating to pay a lower amount than you owe.

The second option can give short-term relief, but it may leave a mark on your credit report. Counselling, on the other hand, works towards repayment in a way that is realistic and sustainable. It’s the gentler path forward.

How to Start?

There are some fintechs and even non-profits, government-accredited organisations that offer credit counselling. Start by gathering your basic info:

  • Monthly income and expenses
  • List of all debts (outstanding amount, tenure, interest rate)
  • Recent credit card statements or loan EMI schedules

Once you have this, book a session. Many places offer a first consultation for free. You don’t need to commit to anything on day one. Sometimes just talking to someone who understands can make you feel lighter.

Final Thought

Debt doesn’t mean failure. It means you’ve got responsibilities and maybe a few missteps. That’s all. What matters more is what you do next.

If you’re feeling stuck, overwhelmed or just confused, credit counselling is worth exploring. Because debt relief doesn’t have to be a last resort. Sometimes, it’s just a smart next step.