Section 25

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Everything You Need to Know About Section 25 of the Payment and Settlement Act

By FREED India | 20 February 2026

In the new-age tech savvy world, digital payments have become the new normal. From UPI transfers to card swipes and online banking, every payment is right at your fingertips without having to face the hassle of carrying cash. India has specific laws that govern how payments are processed and protected so as to keep these convenient systems safe and trustworthy.

Section 25 of the Payment and Settlement Systems Act, 2007 deals with situations where due to insufficient funds or similar reasons such digital payments fail. A lot of times borrowers only get to know about this section when they receive a legal notice. Understanding what it actually means can help you respond calmly and make informed decisions.

Section 25 of the Payment and Settlement Act, 2007- Explained Simply

Section 25 becomes applicable when an electronic funds transfer fails because the account does not have enough balance or it exceeds beyond the agreed limit. To explain in simple terms, it basically covers situations where a digital payment that was meant to clear a debt does not go through. 

The law treats such very failures seriously, especially when the transfer was meant to repay a legally enforceable debt. Under certain conditions, the failure can be treated as an offence. 

However, it is also important to note that not every failed transaction will automatically be treated under Section 25. A few conditions must be satisfied: 

  • The transfer is meant for a genuine debt or liability. 

  • The instruction followed proper system procedures. 

  • The beneficiary has sent a written demand notice within 30 days. 

  • The payment has remained unpaid for 15 days after receiving the notice. 

Offences Covered Under Section 25

Section 25 usually comes into the picture when a digital payment meant to clear a debt does not go through. This typically happens because the account did not have enough balance or the allowed limit was crossed at the time of the transaction. 

Some common situations where this section may apply include: 

  • An EMI auto-debit failing because the account did not have sufficient funds 

  • A loan repayment through NEFT or RTGS getting rejected for the same reason 

  • ECS or standing instructions not being honoured on the due date 

  • A transfer being declined because it crossed the overdraft or account limit

Who Can Be Held Liable Under Section 25?

Generally, the person who has initiated the electronic transfer will be held responsible in case of payment failure as per the conditions mentioned in the law. 

It is also a general presumption in the eyes of the law that the transfer was initiated for a genuine liability unless proven otherwise. This basically means that the burden of proof falls on the person who initiated the transfer. 

Penalties & Punishment Under Section 25 

Aspect 

Details 

Nature of offence 

Dishonour of electronic funds transfer 

Maximum imprisonment 

Up to 2 years 

Maximum fine 

Up to twice the transfer amount 

Possible outcome 

Fine, imprisonment, or both 

These penalties are only applicable if all legal conditions are satisfied and the matter undergoes a legal proceeding. 

Is Section 25 a Criminal Offence?

Yes. Section 25 treats the dishonour of certain electronic transfers as a criminal offence when the legal requirements are met. 

However, in practical scenarios, many such cases are resolved through repayment or settlement before they reach final court proceedings. 

Practical Examples of Section 25 Violations 

  • An EMI auto-debit fails because the account has insufficient funds. 

  • A borrower initiates a bank transfer to repay a loan, but the payment fails. 

  • A vendor payment through NEFT is returned due to balance issues. 

In these situations, the issue escalates only if proper notice is served and payment is not made within the allowed period. 

Impact of Section 25 on Borrowers & Consumers

Receiving a notice under Section 25 can obviously be extremely stressful. Apart from legal implications, it can also lead to: 

  • Recovery pressure from lenders or collection teams 

  • If the payment remains unresolved, it can also reflect on your credit report 

  • Difficulty getting approval for future credit 

Many cases of payments bouncing arise because of temporary cash-flow issues rather than intentional default. Early communication with the lender about the situation help reduce escalation. 

Section 25 vs Other Relevant Sections of the Act 

Section 

Focus 

Key Purpose 

Section 24 

Settlement of disputes 

Deals with system-related disputes 

Section 25 

Dishonour of electronic transfers 

Covers failed digital payments for debts 

The purpose of Section 25 is to specifically target failed transfers linked to financial liabilities, while other sections address operational or regulatory issues.

Can Section 25 Be Used in Loan Recovery or Digital Payment Disputes?

This section is invoked if a digital payment was intended to settle a debt and it fails and the borrower does not pay even after the notice is sent. 

But this law cannot be invoked in every type of dispute of this nature. If the payment was not intended towards settlement of a legally enforceable debt or the notice was not sent, then this section can hardly be invoked. 

Some Common Misconceptions on Section 25 

  • Every failed digital payment leads to a criminal case. 

  • The lender can directly file the case without sending a notice. 

  • Section 25 is applicable in case of voluntary transfers and gifts. 

  • Ignorance of low balance is not considered a genuine defence. 

In practice, the law is specific about the conditions and timelines before anyone can take any kind of action.

Legal Remedies

If you are being served with a notice under Section 25, then do the following: 

  • Read the notice and check the details. 

  • Check the timelines mentioned in the law to see if they have been complied with. 

  • Respond or pay within the stipulated time. 

  • Have a record of all the communication and transactions. 

  • Consult professional or legal help if the matter is escalated. 

Many disputes are resolved through payment or settlement without prolonged litigation. 

FAQs

1. What does Section 25 actually cover?

It covers the case when an electronic payment to clear a debt fails to complete – most commonly, due to insufficient balance. 

2. Is it necessary to serve the notice before any action can be taken?

No. The law mandates that the lender or beneficiary first serve a written demand notice. This must be done no later than 30 days after the payment fails to complete. 

3. How much time to pay after the notice has been served?

Usually, 15 days will be given to clear the outstanding amount. 

4. What can be the penalty for a violation of Section 25?

If the case goes to court and the criteria of the law have been met, the penalty is up to two years in jail, or up to twice the value involved or fine, or both. 

Conclusion

Section 25 is applied when a failed payment to clear a debt has not been paid even after the lender serves a notice. It is not applied every time a payment fails, but is only applied if the law is followed as prescribed. 

If you ever receive such a notice, it helps to act early instead of ignoring it. Speaking to the lender, checking the details, and working out a practical solution often prevents the situation from becoming more serious. Knowing what the law actually says can make the entire situation feel less confusing and more manageable. 


Everything You Need to Know About Section 25 of the Payment and Settlement Act