How much can FREED do for you?

The free consultation is not a sales call. It is a structured financial assessment that produces an accurate picture of the full situation, and an honest recommendation about what, if anything, FREED can do for it.

In the consultation, a FREED counsellor covers your net monthly income from all sources, every fixed monthly obligation including all EMIs and credit card minimums, the total outstanding on every loan and credit card, which accounts are current and which are in default or approaching default, and your CIBIL score and report.

From this assessment, the counsellor identifies the FOIR, the total outstanding to income ratio, and which resolution pathway is appropriate: Debt Consolidation for people who can repay in full with a better structure, or Debt Resolution for people whose total debt genuinely exceeds what income can repay over any realistic timeline.

If neither programme is appropriate for the situation, the counsellor says so. Referrals to self-directed repayment strategies, direct bank restructuring, or other appropriate resources are made where FREED's own programmes are not the right fit.

For enrolled clients, FREED's negotiation team handles all formal communication with creditors from the point of enrolment.

For Debt Consolidation clients, FREED negotiates with existing lenders to restructure obligations into a single, lower monthly payment at reduced interest, without requiring the account to go into default.

For Debt Resolution clients, FREED approaches each enrolled creditor formally once the Special Purpose Account has built sufficient funds for a settlement offer. The negotiation team presents the borrower's hardship case with documentation, proposes a settlement amount, and negotiates through the rounds of counter-offers that typically occur before a final figure is agreed.

FREED's negotiators know the realistic settlement percentages for each major bank and NBFC in India, the point in the default timeline at which each lender is most open to negotiation, and the documentation that moves settlement conversations forward most effectively. This knowledge consistently produces better outcomes than self-negotiation.

A written settlement letter is obtained from the creditor before any payment is released from the Special Purpose Account. After payment, FREED follows up to obtain a No Dues Certificate and to verify that the credit bureau is updated correctly.

FREED Shield is the harassment protection service included in every enrolled programme, activated from the day of enrolment.

From that day, all creditor and recovery agent communications are redirected to FREED's team. Clients are instructed to refer any calls from lenders or recovery agents to their FREED relationship manager. FREED handles the formal communication, documents any harassment, and responds to creditors on the borrower's behalf.

If recovery agent conduct violates RBI guidelines, including calls outside permitted hours of 8 AM to 7 PM, abusive language, or contact with family members or employers to embarrass the borrower, FREED documents the violation and assists with escalating to the bank's Nodal Officer and the RBI Banking Ombudsman at bankingombudsman.rbi.org.in.

FREED Shield does not stop all collection activity immediately. Creditors continue standard collection processes until formal settlement agreements are in place for each account. But it provides legal protection, professional management, and documentation throughout, removing the most stressful dimension of the debt experience from daily life.

The Special Purpose Account is the financial mechanism through which FREED's Debt Resolution Programme operates.

It is a separate savings account opened in the borrower's name, managed by a regulated, independent trusteeship firm. Every month, the borrower deposits a fixed contribution into this account. These contributions accumulate over the programme until the fund reaches the threshold needed to make a settlement offer on the first enrolled account.

The money in the Special Purpose Account belongs to the borrower at all times. FREED does not have direct access to release funds. Every settlement payment requires the borrower's explicit authorisation before the trusteeship firm releases any amount.

This structure ensures that the borrower retains full control and visibility over the funds throughout the programme. There are no surprises. Every settlement offer is presented to the borrower for review and approval before it is made. Every payment is authorised by the borrower before it leaves the account.

If the borrower exits the programme before completion, the remaining funds in the Special Purpose Account are returned subject to the programme terms.

FREED's involvement with the CIBIL score has three components.

The first is Credit Insights, FREED's credit score checking and monitoring tool. Before and during the programme, clients can check their CIBIL score through FREED and understand exactly what is affecting it, which accounts are flagging, what the utilisation looks like, and where errors may exist.

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The second is credit report dispute support. After each settlement is completed, FREED verifies that the creditor has updated the credit bureau correctly within the legally required 30-day window. If the account is still showing as "Outstanding" or "Overdue" rather than "Settled," FREED assists with raising the dispute formally with the bureau under the Credit Information Companies (Regulation) Act.

The third is credit rebuilding guidance after programme completion. FREED's relationship managers provide specific, sequenced guidance on the steps that most effectively rebuild the CIBIL score after debt resolution: the right timing for applying for a secured credit card, how to maintain utilisation below 30%, how long to wait before applying for new unsecured credit. This guidance typically produces scores crossing 700 within 24 to 36 months of consistent positive behaviour post-completion.

Honesty about limitations is part of what distinguishes a trustworthy service from one that overpromises.

FREED cannot guarantee specific settlement percentages. Every settlement is negotiated with a specific creditor based on the specific account and circumstances. FREED charges a fee only on successful settlement, meaning if a particular account is not settled, that fee is not charged. But no outcome can be guaranteed in advance.

FREED cannot protect the CIBIL score from the impact of the resolution process. For clients who enter the Debt Resolution Programme, accounts in the programme are typically in default, which means the score has already been affected. The "Settled" remark from each resolved account adds to this impact and remains for up to 7 years from the date of first default. This is a real consequence that should be understood before enrolling.

FREED cannot stop all recovery agent calls immediately upon enrolment. FREED Shield manages and documents harassment, but creditors continue collection activity until formal settlement agreements exist for each account. The calls reduce significantly once creditors enter formal negotiation and stop entirely once accounts are settled.

FREED cannot complete the programme without the borrower's consistent monthly contribution to the Special Purpose Account. Missing contributions delays settlement timelines and disrupts negotiations in progress.

The only accurate answer to "how much can FREED do for you?" is one that accounts for your specific income, your specific debt load, your specific creditors, and your specific circumstances.

The free consultation provides that answer. It takes 30 to 45 minutes. It covers everything relevant to your situation honestly. It ends with a clear recommendation, including if that recommendation is that FREED is not the right fit and a different approach is more appropriate.

No commitment is required. No fee is charged. The consultation simply provides what most people in financial difficulty lack most: clear, accurate information about what the options actually are.

FREED is India's leading debt resolution platform. We have helped over 60,000 Indians reduce, manage, and completely get out of debt, legally and without harassment.

We offer Debt Consolidation, Debt Resolution, Credit Score Rebuilding support, and FREED Shield protection against recovery harassment. Every first consultation is free.

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