6 Reasons Why Your Credit Score Is Not Increasing
Doing everything correctly, yet your credit score remains unchanged? Discover how to detect credit report inaccuracies and the hidden causes of a stalled credit score.
Mohit Juneja
Reviewed by FREED India, Debt Resolution Specialists

Key Takeaways
Although timely payments are crucial, they only account for 35% of your credit score. Your credit history, the amount you owe, the kind of credit you use, and how frequently you apply for new credit account for the remaining 65%.
Even if you have never missed a payment, closing an old credit card or having only one kind of credit might subtly lower your credit score.
You should routinely check your credit score and report because errors on your credit report are extremely prevalent and can silently lower your credit rating for months or years without your knowledge.
Lenders may evaluate your credit profile differently if you apply for credit more than once in a short amount of time.
FREED can assist you in resolving any underlying debt repayment issues so that your credit score has a genuine opportunity to rise.
Why It's More Common Than You May Think to Have a Stuck Credit Score
According to CIBIL, the percentage of prime and higher-rated borrowers-those with a score above 731-has increased recently, and the number of borrowers actively keeping an eye on their own credit history has also increased. More Indians than ever before are considering the health of their credit.
But here's the annoying truth that many individuals encounter: even when you're making the "right" decisions, paying your bills on time, and avoiding taking out too many loans, your credit score won't improve.
The cause is nearly always one of six obscure or misinterpreted elements that subtly impede a high credit score. Most people overlook these while fixing the apparent.
Let's go over each one in detail.
Reason 1: You're making timely payments but not the entire amount
This is the most prevalent and misinterpreted.
Every month, you pay your credit card balance ahead of schedule. You believe you're doing everything correctly. If you merely pay the minimal amount owed, there may be more money left over. Even when you paid on time, your credit report may be impacted if that balance keeps your credit utilization high.
This is the reason.
35% of your credit score is determined by your payment history. However, 30% of your credit limit is being used, or credit utilization. Almost as significant.
Your outstanding debt is excessive in relation to your limit when you carry a balance each month. Your utilization ratio continues to be high. Additionally, even if you have never been late, heavy utilization indicates to credit bureaus that you are struggling financially.
The solution is to always pay your credit card's entire outstanding balance rather than just the minimum. If you are unable to pay the entire amount, pay as much as you can over the minimum and make a constant effort to reduce the outstanding balance. Compared to the general advise alone, this is far more clear when the actual costs of carrying a balance are calculated.
Generally speaking, it is better to keep your credit utilization reasonably low than to regularly use a significant portion of your available amount. If you're actively working to raise your credit score, it should be below 10%.
Reason 2: An Old Credit Card Was Closed
This person feels accountable. A simpler life with fewer cards and temptations. However, your credit score may suffer if you close an old credit card, especially the oldest one.
When you close a card, two things take place:
The length of your credit history decreases. 15% of your credit score is determined by the length of your credit history. Your score increases with the age of your accounts and the length of time you've maintained good credit. Your available credit may be reduced and your utilization ratio may be impacted if you close an older card. It may also have an impact on how people perceive the age of your active accounts over time.
Utilization increases while your overall available limit decreases. Your total usage was ₹20,000 ÷ ₹1,10,000 = 18% if your closed card had a ₹50,000 limit and you had ₹20,000 outstanding on another card with a ₹60,000 limit prior to closing. It becomes ₹20,000 ÷ ₹60,000 = 33% after close. Your expenditures remained unchanged. However, your credit score decreased.
The solution is to keep old credit cards open, particularly if there is no annual fee or a sizable balance. Every two to three months, use them for one small, planned purchase. Pay in full. Allow them to subtly boost your score.
If a card's terms, fees, or lack of utility outweigh its advantages, think about canceling it. Think about how the change might impact your available credit and your credit report as a whole before closing it.
Reason 3: You Utilize Just One Kind of Credit
Even with flawless credit management, your score may plateau if your entire credit history consists of a single credit card.
One element taken into account while determining your credit score is the sorts of credit in your profile. This is 10% of your credit score and is referred to as credit mix.
Having both secured and unsecured credit (credit card, personal loan) demonstrates to lenders your ability to handle a variety of financial responsibilities. Financial maturity is indicated by it.
The bureau has little information to work with if your whole history consists of a single credit card or merchandise. Although your score suggests responsible behavior, it is not as comprehensive as a broad credit profile.
The solution: You can improve this without taking out a loan. However, if you currently require a loan—whether it is a gold loan, an FD-backed loan, a two-wheeler loan, or something else entirely—managing it well enhances your credit mix and gradually raises your credit score.
Never take out a loan just to benefit from the credit mix. There must be another reason why the loan's fee makes sense.
FREED Expert Tip
A secured credit card backed by a fixed deposit is an option if you want to increase your credit mix without taking out a big loan. It establishes a history of prudent credit utilization and provides you with active credit to manage. These are available from many banks against FDs starting at ₹10,000. One of the simplest and least expensive methods to vary your credit profile is this.
Speak with the Team at FREEDReason 4: Insufficient Credit Activity
This one seems incredibly unjust. You exercise caution. You hardly ever borrow. You've never fallen behind. Additionally, you still have a low credit score.
Why? because data is the foundation of the credit score system. The algorithm won't be able to evaluate you if there isn't enough recent credit activity, active EMIs, frequent credit card use, and regular repayments.
Lenders perceive a weak credit report with minimal activity as dubious. Because there is little information about your behavior, they are unable to determine if you are liable.
This is particularly prevalent among:
Individuals who have recently begun using credit
Individuals who fully repaid their debts and ceased borrowing
Individuals who never use credit cards and solely use debit cards
The solution is to use credit, but do it sensibly. For those who would have trouble getting approved for an unsecured credit card, a secured credit card can be one way to establish or preserve a credit history. Every month, use it on a single, modest scheduled purchase. Pay the entire amount due. Maintain minimal utilization. Although the timing and magnitude of any improvement vary from person to person, steady, appropriate credit activity can eventually lead to a higher, better credit score.
Reason 5: Your Credit Report Has Errors
One of the most detrimental and frequently disregarded causes of a stagnant or declining credit score is this.
Credit reports may contain errors that impact the representation of your credit profile.
Typical mistakes that subtly lower your score:
A timely payment that appears as "missed" or "late"
An entirely closed loan that is still displayed as "active"
An account connected to your PAN that you never took (potential fraud)
Inaccurate personal information, including name, PAN, and birthdate, leading to data inconsistencies
Inaccurate payment, account, or balance information, in particular, can have a detrimental impact on your credit record.
The solution is to review your credit reports on a regular basis. This is the most dependable method of determining the health of your credit score. Examine reports from many bureaus if you're actively looking into a potential error or fraud.
As soon as you discover a mistake, file an online dispute with the agency. The bureau may work with the lender or data supplier to confirm the information, and it will handle the disagreement in accordance with its relevant dispute-resolution procedure.
Correcting an inaccurate item that was impacting your credit profile could result in a change in your credit score.
What the Law Says
Every person has the right to contest inaccurate information on their credit report under India's credit information legislation. Within 30 days, credit bureaus are supposed to look into the dispute and provide a response.
Know your credit rightsReason 6: You're submitting too many loan applications at once
You're looking for a better offer. To compare rates, you apply to several banks. It seems intelligent. However, it can negatively impact your credit score.
The lender performs a hard inquiry on your credit record each time you apply for a credit card or loan. Your credit score may be temporarily impacted by a hard inquiry. A larger impact may result from several applications made in a brief amount of time. It's okay to ask one question. Two is doable. But five challenging questions in a single month? It's a warning sign.
A credit bureau may assume that you are actively looking for credit if you submit several applications in a short amount of time. It is a sign of financial strain. Your credit score declines. Additionally, since your score is now lower, the same reason you were seeking for better rates becomes more difficult.
The solution: Unless you truly need the credit, refrain from submitting several credit applications in a short amount of time. To find out which lenders are most likely to approve you before applying, use soft-check eligibility methods that don't impact your score. Only submit an application to one lender at a time.
Each query counts independently if you're looking for a particular product, such as a home loan or auto loan, but you apply for many product types at the same time.

Mohit Juneja
Mohit Juneja writes educational content at FREED on debt management, credit scores, loan repayment, and borrowing best practices. His content is shaped by expert insights and industry knowledge, helping readers better understand their financial options and make informed decisions.
mohit.juneja@freed.care
FREED is India's trusted loan management platform. Founded in 2020 and headquartered in Gurugram, FREED has counselled 20 lakh+ people on personal loans, credit cards, and app loans. FREED charges fees only on successful settlement, not upfront. FREED does not handle secured loans (home loans, car loans, gold loans).
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